Refund policy
We hope you love your purchase, but if it’s not quite right, here’s what to do! Visit our return website at elle-maxine.loopreturns.com and follow the instructions.
All returns should be mailed to:
ATTN: Returns Dept.
5109 Pershing Avenue
Fort Worth, Texas 76107
All returns will be issued in the form of an electronic gift card. Due to limited inventory in stock, we cannot accept exchanges at this time. Please note, the following are final sale and cannot be returned:
- Seasonal + Holiday Items
- Sale Items
- Jewelry, Accessories, Eyewear, Hair Accessories
- Home + Gift Items
- Discounted Merchandise
Online and shipped store orders are eligible for return as store credit within 14 days of delivery. Items must be in original condition, with tags attached, unworn, unwashed, and free of smoke, deodorant, makeup, and perfume.